Terms
Updated: July 17, 2026
ShopStyle Inc. dba Collective Voice ("Collective Voice," "we," "us," "our") has shut down the creator network program, tools, and applications as of March 31, 2026.
These terms govern your use of the website at www.collectivevoice.com ("Website"), which is maintained solely as a static informational page in connection with the wind-down of that service. YOU AGREE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ALL OF ITS TERMS AND CONDITIONS.
IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DISCONTINUE USE OF THIS WEBSITE IMMEDIATELY.
NOTICE REGARDING DISPUTE RESOLUTION: THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS THAT YOU AND COLLECTIVE VOICE HAVE AGAINST EACH OTHER ARE RESOLVED. YOU AGREE TO THE MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER PROVISIONS, DESCRIBED FULLY IN SECTION 2 BELOW, TO RESOLVE ANY DISPUTES WITH THE COMPANY, EXCEPT FOR THOSE MATTERS THAT MAY BE TAKEN TO SMALL-CLAIMS COURT IN THE EXCLUSIVE VENUE AS PROVIDED IN SECTION 7.
1. Eligibility.
You must be at least 18 years of age to use this Website.
2. DISPUTE RESOLUTION AND BINDING ARBITRATION.
2.1 THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR COLLECTIVE VOICE WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.
2.2 Collective Voice tries to address any disputes without the need to initiate a formal legal case. You agree that prior to submitting any dispute or claim to arbitration for resolution, you and Collective Voice agree to make a good faith effort to resolve it informally, including having at least one telephone or videoconference conversation between you, personally, and Collective Voice. To initiate this good faith effort to informally resolve a dispute, you agree to notify Collective Voice in writing by submitting your request through support@collectivevoice.com. Please be sure to include in your request the nature of the dispute, the basis for your claims and the resolution that you are seeking, including any monetary amount, with as much detail as you can provide so that we can gain a sufficient understanding of the dispute. Within the sixty (60) days following our receipt of this notice, you agree to engage in good faith efforts to resolve the dispute, including personally participating in a telephone call or videoconference with Collective Voice. You may have a lawyer attend the call with you if you wish. If the dispute is not resolved within that sixty (60) days (which period can be extended by agreement of the parties), you or Collective Voice may commence an arbitration to resolve the dispute consistent with the process set forth below. Compliance with and completing this informal dispute resolution process is a condition precedent to commencing an arbitration. You and Collective Voice agree to toll any applicable statute of limitations and filing fee deadlines while the parties engage in this informal dispute resolution process from the date we receive your notice to the date an arbitration is commenced or the conclusion of the 60-day period described above, whichever is sooner. A court of competent jurisdiction shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of a demand for arbitration.
2.3 You and Collective Voice agree that, except as set forth below, we will resolve any controversies, claims, counterclaims, or other disputes between you and Collective Voice or you and a third-party agent of Collective Voice (a "Claim") through binding and final arbitration instead of through court proceedings, in accordance with the Consumer Arbitration Rules of the American Arbitration Association ("AAA Rules") and the Mass Arbitration Supplementary Rules when applicable. This arbitration agreement applies to any existing or future Claims that you have not individually filed in a court of law or in arbitration prior to the date these Terms become effective. The AAA Rules are available at http://www.adr.org/ or by calling 1-800-778-7879. YOU AND COLLECTIVE VOICE HEREBY WAIVE ANY RIGHT TO A JURY TRIAL OF ANY CLAIM. The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. You and Collective Voice agree that the arbitration will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration, by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as specifically permitted by state law.
The Federal Arbitration Act, including its procedural aspects, and federal arbitration law apply to this agreement. A court of competent jurisdiction has exclusive authority to determine the existence, scope, and validity of the arbitration agreement and the arbitrability of any claim or counterclaim, including, without limitation, whether any conditions precedent to the commencement of an arbitration have been completely satisfied and any objections with respect to any of the foregoing.
2.4 To begin an arbitration proceeding, you must send us an individual letter signed by you requesting arbitration and describing your claim to ShopStyle Inc. DBA Collective Voice, 800 Concar Drive, Suite 175, San Mateo, CA 94402, Attn: Collective Voice Legal. This letter must be sent at least ten (10) days before you initiate an arbitration proceeding against us.
2.5 Any party to the arbitration may at any time serve an offer of compromise in writing upon any other party to the action. Offers of compromise pursuant to these Terms will be adjudicated and interpreted in accordance with California Code of Civil Procedure section 998.
2.6 If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Collective Voice will pay as much of the administrative costs and arbitrator's fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate. Notwithstanding the foregoing, if your attorney is paying the administrative costs, filing fees, arbitrator fees, and other associated arbitral costs on your behalf, and your attorney may recover all or a portion of those fees only if you obtain an award in the arbitration, your attorney must evenly split all costs with us initially. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.
2.7 This arbitration agreement does not preclude either party from seeking action by federal, state, or local government agencies. You and Collective Voice also have the right to bring qualifying claims in small claims court or transfer qualifying claims to small claims court which shall be in accordance with the choice of law and venue as specified in Section 7. Either party may elect that a Claim be filed exclusively in a small claims court in accordance with the choice of law and the venue as specified in Section 7 by providing notice to the other party. In the event a Claim has already been filed in arbitration, the party who has filed that Claim will, within ten (10) days of receiving such a notice, withdraw their Claim from arbitration. The parties will then proceed with the Claim exclusively in small claims court. A party may apply to any court of competent jurisdiction to enforce the terms of this paragraph.
2.8 In addition, you and Collective Voice retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions. Any such request shall not be deemed incompatible with these Terms, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms.
2.9 Neither you nor Collective Voice may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. You may not bring Claims in arbitration on a class or representative basis. The arbitrator can decide only your and/or Collective Voice's individual Claims. If for any reason a claim proceeds in court rather than in arbitration you and Collective Voice each waive any right to a jury trial. The arbitrator may award in the arbitration the same damages or other relief available under applicable law, including injunctive and declaratory relief, as if the action were brought in court on an individual basis. Notwithstanding anything to the contrary in the foregoing or herein, the arbitrator may not issue a "public injunction" and any such "public injunction" may be awarded only by a federal or state court. If either party seeks a "public injunction," all other claims and prayers for relief must be adjudicated in arbitration first and any prayer or claim for a "public injunction" in federal or state court stayed until the arbitration is completed, after which the federal or state court can adjudicate the party's claim or prayer for "public injunctive relief." In doing so, the federal or state court is bound under principles of claim or issue preclusion by the decision of the arbitrator.
2.10 If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section shall continue in full force and effect. No waiver of any provision of this Section will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of these Terms. This Section will survive the termination of your relationship with Collective Voice.
2.11 Mass Arbitration Process Requirements. If twenty-five (25) or more similar claims are asserted against Collective Voice at or around the same time by the same or coordinated counsel or are otherwise coordinated (and your Claim is one such claim), you understand and agree that the resolution of your Claim might be delayed. You also hereby agree that for your Claim the AAA Multiple Consumer Case Filing Fee Schedule and Supplementary Rules shall apply, and you commit to adhering to the procedures outlined in these Rules.
2.12 Notwithstanding any provision in this Agreement to the contrary, you agree that if we make any future, material change to this arbitration provision, you may reject any change by sending us written notice within thirty (30) calendar days of the change to ShopStyle Inc. DBA Collective Voice, 800 Concar Drive, Suite 175, San Mateo, CA 94402, Attn: Collective Voice Legal.
2.13 This arbitration provision is optional. You may decline or opt out of this agreement to arbitrate by sending written and signed notice to ShopStyle Inc. dba Collective Voice, 800 Concar Drive, Suite 175, San Mateo, CA 94402, Attn: Collective Voice Legal within thirty (30) calendar days of accessing this Website for the first time. For the avoidance of doubt, this opt-out right applies only to disputes arising solely from your use of this Website as it exists as of the date set forth above and does not affect, modify, or supersede any arbitration agreement previously agreed to by you in connection with your prior participation in the Collective Voice creator network program.
3. Website Restrictions.
You shall not, and shall not permit others to: (a) access the Website by expert system, electronic agent, "bot," spider, or other automated means; (b) systematically retrieve data from the Website to create or compile, directly or indirectly, in whole or in part, a collection, compilation, database, or directory without the express written permission of Collective Voice; (c) engage in any "screen scraping," "database scraping," or other activity the purpose of which is to obtain data or content from the Website in any manner or quantities not authorized by Collective Voice; or (d) take any action that imposes an unreasonable or disproportionately large load on the Website or its infrastructure.
4. Ownership.
Collective Voice and/or its licensors shall maintain all right, title, and interest in and to the Website and all Collective Voice trademarks, service marks, logos, and other brand elements. You shall not (a) use the name, branded terms, or trademarks of Collective Voice or ShopStyle (or any variations or misspellings thereof) in any paid marketing, display URL, meta tags, or other hidden text without prior express written consent; or (b) frame or utilize framing techniques to enclose any trademark, logo, or proprietary information of Collective Voice without prior express written consent.
5. WARRANTY DISCLAIMER.
COLLECTIVE VOICE MAKES NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. COLLECTIVE VOICE EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, TITLE, QUALITY, ACCURACY, AND FITNESS FOR ANY PARTICULAR PURPOSE. COLLECTIVE VOICE DOES NOT REPRESENT OR WARRANT THAT ACCESS TO OR USE OF THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. COLLECTIVE VOICE PROVIDES THE WEBSITE "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND.
6. LIMITATION ON LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COLLECTIVE VOICE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, DATA LOSS, OR OTHER INTANGIBLE LOSSES (EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). COLLECTIVE VOICE'S TOTAL LIABILITY TO YOU SHALL NOT EXCEED TWENTY-FIVE UNITED STATES DOLLARS ($25.00).
7. General.
The validity, construction, and interpretation of this Agreement and the relationship between you and Collective Voice will be governed by the laws of the State of California without regard to its conflict of law provisions. The exclusive venue for any dispute or issue arising out of this Agreement that proceeds in court shall be San Francisco County, California. If for any reason a court of competent jurisdiction finds any provision or portion of this Agreement to be unenforceable, the remaining provisions will continue in full force and effect. The failure by either party to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision. All physical notices to Collective Voice will be sent to: Attn: Collective Voice Legal, ShopStyle Inc., 800 Concar Drive, Suite 175, San Mateo, CA 94402.